In short
To sign in to Over 60s Singles, go to members.over60ssingles.com/login and use the email address and password you joined with. If you've forgotten your password, request a reset from the login page. You can cancel renewal under Settings > Billing, and payments appear under the billing name shown at checkout.
| Log in at | members.over60ssingles.com/login |
|---|---|
| Card statement | The billing name shown at checkout |
| Cancel renewal | Settings > Billing |
| Delete account | Avatar > Settings > Delete Account |
Where to sign in
The members area is separate from this website. Sign in at members.over60ssingles.com/login with the email address and password you used to join. It may help to save that page as a bookmark or favourite in your web browser.
If the page says your details aren't recognised, check for a capital letter or a stray space at the end of your email address, and try any other email address you might have used.
Forgotten your password
On the login page, choose the option to reset your password and enter the email address you joined with. You should receive an email explaining how to set a new one.
If the email doesn't arrive within a few minutes:
- look in your spam, junk or "promotions" folder
- make sure you typed the same email address you joined with
- request one more reset, then give it a little longer before trying again
Choose a new password you don't use anywhere else. A short sentence you can remember is stronger than a single word with numbers on the end.
Asked to verify your identity
Some people are asked to complete an identity check with LEM Verify before they can use their account, for example if they signed up through a VPN or the account has been flagged. You'll need a photo ID and a selfie. If you use a VPN, turning it off before you sign up may avoid the request.
Payments and your bank statement
Payments appear on card statements under the billing name shown at checkout, so make a note of it when you pay. Memberships renew automatically until cancelled. The prices page explains renewal, the US dollar charge and refunds.
Cancelling or leaving
- Stop renewal: sign in, go to Settings > Billing and cancel.
- Delete your account: choose your avatar, then Settings > Delete Account.
Still stuck
Contact the help centre with the email address you joined with and, for billing questions, the date and amount of the payment. Never give your password to anyone, including someone claiming to be from a dating site. Our contact page lists the other options, and how it works explains the membership from the start.
Questions people ask
I don't recognise a charge on my statement. Is it you?
Compare it with the billing name shown at checkout and in your payment confirmation. If you still don't recognise it, or don't think you or anyone in your household joined, contact the help centre and your bank.
I was asked for ID when I tried to join. Why?
An identity check with LEM Verify is required for some sign-ups, for example through a VPN or when an account is flagged. It uses a photo ID and a selfie.
Can I sign in on my phone or tablet?
The login page is a normal web page, so you can open it in the web browser on your computer, tablet or phone.
Sources
Checked 17 October 2026. Spotted something out of date? Tell us.